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Attract and retain customers with Microsoft Dynamics CRM

Attract and retain customers with Microsoft Dynamics CRM

In today’s challenging economic environment, many financial services companies are striving to differentiate themselves from the competition. However, price, products, and distribution models can often be imitated by competitors. Many companies are finding that the best way to attract and retain customers is to deliver an outstanding customer experience. Whether you specialize in offering products for banking, wealth management, or insurance, Microsoft Dynamics CRM helps you enable your people to develop meaningful and enduring relationships with your customers, while helping to improve profitability and operational efficiency. Empowering your teams Take advantage of templates and solutions designed for the financial services industry, bolstered by a rich ecosystem of industry partners. Financial services CRM tools can: Create targeted offers, identify high-value clients, and help increase share of wallet with a 360-degree view of customer information. Help win customer loyalty and engender trust through personalized client services across multiple channels. Automate key tasks and processes to boost operational efficiencies and to utilize core competencies. Help reduce total cost of ownership (TCO) and extend the value of your IT investments through intuitive customization tools and simplified integration with existing systems. Benefit from the multi-billion dollar investment Microsoft has made in the cloud, a leading security infrastructure, and a 99.9-percent uptime service-level agreement (SLA) with Microsoft Dynamics CRM Online. Wealth and asset management You can become a trusted advisor to your customers, while helping to increase managed assets and reduce administrative overhead with Microsoft Dynamics CRM. Build long-term loyalty by providing your advisors with tools and real-time customer information that allow them to deliver tailored advice and accurate service. Help improve the efficiency of...
Manufacturing

Manufacturing

With the globalization of supply chains and increasing customer demand for innovation and low cost, manufacturers today need easy-to-use, flexible solutions to more effectively manage their business. Microsoft Dynamics addresses these needs with powerful, flexible, integrated-by-design process and discrete manufacturing solutions. Dynamic manufacturing transforms planning and operations Dynamic Manufacturing means improving your capabilities to compete in a global environment, responding rapidly to customer demand, and lowering your operational costs. Drive innovation Grow your business by addressing constantly evolving customer needs. By innovating its processes, Lotus F1 Team will innovate technically and redevelop an engine that will position the team to win in 2014. Enable speed and agility Improve capabilities to compete in the global manufacturing environment....
Professional Services

Professional Services

Service industries Clients today are looking for highly responsive and transparent service delivery with clear economic value. Our purpose is to help providers meet and exceed these expectations by delivering reputation-enhancing service experiences (such as Microsoft Dynamics CRM) reliably across offices, practices, and time zones. And at the heart of our vision is the dynamic service professional — talented problem solvers who can adjust to changing client, market, and operational needs because their business applications and tools are integrated-by-design yet built-to-flex to evolving business demands. Capitalize on talent and catalyze innovation Improve utilization by balancing people and project assignments across offices, practices, and time zones while enabling virtual teams with rich, real-time collaboration. Cultivate reliably unique client experiences Build your firm’s reputation one client service experience at a time with business applications and baked in methodologies that deliver predictable outcomes. “The Microsoft technologies have given us powerful customer relationship capabilities, so now we can create value-added service offerings for our customers.” Carmel Wynkoop Network Equipment...
Microsoft Dynamics CRM

Microsoft Dynamics CRM

What is CRM? Customer relationship management (CRM) can help reduce costs and increase profitability by organizing and automating business processes that nurture customer satisfaction and loyalty in the sales, marketing, and customer service fields. CRM solutions can deliver ROI through marketing automation, customer service, and sales force automation. Deliver amazing customer experiences every time. Microsoft Dynamics CRM helps you turn every customer into a happy customer. Microsoft Dynamics CRM offers both on-premise and cloud-based CRM solutions to meet your unique business needs. We also offer mobile CRM apps and platforms that allow you to manage your customer relationships on your mobile devices, and tools that integrate data and reporting from social media directly into your CRM...
Microsoft Dynamics SL

Microsoft Dynamics SL

Project-driven companies need project-focused accounting. It’s that simple. Ordinary accounting and business management software systems aren’t set up to handle the unique project-based demands of your work. Microsoft Dynamics SL, on the other hand, is designed to easily manage the complexities of a project-based business, helping you run more efficiently and giving you insight you can use to deliver accurate estimates—on time and on budget. That means better control, better profits, and more room to grow. Download the Microsoft Dynamics SL product overview. How does it work? A lot like you do… Our enterprise resource planning (ERP) system not only works out of the box, but also it’s designed to serve the evolving accounting needs of project-based and service industries like professional services, construction, government contracting, and engineering. Most importantly, it gets the job done. People get it. Microsoft Dynamics SL is easy to use and understand because it works like Microsoft Office. It’s not like other software solutions. Many accounting options aren’t built for project work, and most industry-specific solutions lack the accounting tools you need. We bridge the gap with comprehensive project management functionality and robust accounting capabilities. It’s on your terms. In the cloud or on-premises, Microsoft Dynamics SL lets your people work anytime and anywhere they’re most productive.      ...