Increase Buyer Loyalty with Microsoft Customer Relationship Management (CRM)

in Microsoft CRM, you can add an activity associated with a contact, opportunity, account, service case or other record to keep track of communication history.

Your company serves a clear purpose: whether it’s selling a service, a product, or some combination of both, it’s obvious that without customers, there is no business. Attracting, satisfying, and retaining customers are top priorities, but too often business owners lack the CRM software to give their team effective tools. The Microsoft CRM solution enables mid-market businesses to understand and effectively engage their customers. With a Microsoft CRM solution from Advanced Solutions & Consulting, Co., you can transform the way you handle your most valuable asset. We can help you get more out of your customers, so you’re not only satisfying their needs and exceeding their expectations, but also benefiting from their repeat business. ASC will help you implement a Microsoft CRM software system that will:

• Build customer loyalty and drive resolution by providing proactive, relevant, and personalized service across all channels. Using Microsoft CRM tools, companies can answer customer service inquiries as they are submitted using their preferred channel: web, chat, social, mobile and/or landline.
• Unite your marketing, sales and service teams with the insights they need to deliver amazing customer experiences.
• Initiate secure, role-based access, utilizing the tools your employees already know: Microsoft Outlook, Excel, and Word.
• Tailor Microsoft Dynamics CRM to meet your unique, industry-specific business requirements, including government, financial services, manufacturing, distribution, fleet management, and more.

A CRM solution such as Microsoft Dynamics provides countless opportunities to better manage your business, control sales costs, operate more effectively and drive revenue. Contact us today for more information today.